US, 18 December : US dey transport department para Southwest Airlines ke $140 million (Rs 1,166 crore) fine kurishey tailkhan laga operational meltdown upar dey, 2022 churu season time dey. New York Times hisab dey, itu meltdown, jaa winter dey, tuita million manu nishna laga sawari disrupt kurishey. $140 million para, itu airline para $35 million toh US federal government ke diwo. Pachina thakia puisa toh frequent-flier points nishna diwo, customers khan ke ekta apology nishna kun khan itu disruption para affect kurishey aro itu airline para tens of millions dollars vouchers dey diwoley maanishey alag customer khan ke.
Itu fine toh 30 times asey jaa penalty para ekta airline khilaf consumer protection violation karney. Air Canada ($4.5 million settlement) khilaf itu impose kurishey 2021 dey.
Department para bhi kuishey ki Southwest para prompt customer service, flight notifications aro refunds diwoley parianai, passenger khan ke kun itu meltdown para affect huishey.
Itu fine toh ekta lamba government investigation piche dey impose kurishey itu dangor travel disruption pitor dey, itu agency kuishey.
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