Bengaluru, 11 March : Bengaluru dey Kempegowda International Airport (KIA) ke Airports Council International’s (ACI) Airport Service Quality Awards 2023 para globally arrivals dey sobse bhaal airport kuina recognise kurishey.
KIA para arrivals dey sobse bhaal airport share kurishey, tuita alag airports logot — Kerala dey Thiruvananthapuram International Airport, aro Abu Dhabi, UAE dey Zayed International Airport – Terminal A.
ACI laga hisab dey, 31 airports — Asia-Pacific para 27 airports aro Middle East para foue — ACI Airport Service Quality Awards logot recognize kurishey.
Total dey, six Indian airport ke ACI Airport Service Quality Awards para recognise kurishey.
Mumbai dey Chhatrapati Shivaji Maharaj International Airport, Delhi dey Indira Gandhi International Airport ke sobse bhaal airports kuina recognise kurishey, 40 million (4 crore) upar passengers logot, Asia-Pacific region dey.
Hyderabad dey Rajiv Gandhi International Airport ke 15 para 25 million passengers (1.5 – 2 crore) category dey sobse bhaal airport kuina recognise kurishey Asia-Pacific region dey. Chandigarh airport toh 2 para 5 million passengers (20 – 50 lakh) category dey sobse bhaal airport asey Asia-Pacific region dey.
ACI kuishey ki ASQ Programme, leading travel technology company Amadeus logot partnership dey develop kurina, preeminent airport customer experience measurement aro benchmarking programme globally karney stand out kurey.
ACI laga hisab dey, aviation industry dey alag programmes nishna nahuina, ASQ laga approach toh live research dey anchored asey kuntu surveys para conduct kurey kuntu direct travellers ke airport dey administer kurey, taikhan laga satisfaction levels dhurina. Itu surveys para 30 performance indicators upar cover kurey passenger laga airport experience upar dey, navigation aaram para kuria, check-in procedures, shopping aro dining offerings khan nishna.
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